All Posts By

Justin Falconer

Announcing MuniSight AMP V2

MuniSight is extremely excited to launch Version 2 of our AMP solution. What does this include?

1) Service Requests

2) Work Orders

3) Maintenance Reports

Requests and work orders are another piece of the asset management puzzle our AMP solution targets. Together, these help you keep track of all the requests that come your way, organize work that often falls through the cracks, places the right accountability on the teams responsible for the work, and allows your teams to accurately communicate when and where their work was done.

AMP Version 2 provides workflows for you to use in your day-to-day tasks in the office, or in the field. The workflow will be as follows:

Contact MuniSight Support to schedule a demo today!

Food Bank Volunteering

During the month of September, MuniSight was happy to invite our staff to volunteer at the Edmonton Food Bank on three separate occasions. Over the three days we provided 96 volunteer hours as a team, performing activities such as:

• Sorting & packaging donated food

• Cleaning & organizing the Food Bank warehouse

• Creating customized food boxes for individuals in need

The MuniSight team had a blast! If there is a non-profit you are passionate about with volunteering opportunities, please let us know.

MuniSight welcomes Saskatchewan municipal governments!

This September, MuniSight welcomed Saskatchewan municipalities to our community. We are extremely excited to explore the unique challenges that Saskatchewan municipal governments face, and how we can tackle these issues head-on. With this addition, MuniSight now has clients in the four Western Provinces of Canada – British Columbia, Alberta, Saskatchewan, and Manitoba.

Municipal Innovation Forum Recap

On behalf of MuniSight, I would like to thank our clients for their participation in the 2019 Municipal Innovation Forum. We were pleased to welcome 100 attendees from over 45 municipalities, for over two days of active and insightful sessions. I would also like to thank all of the speakers that took time out of their busy schedule to share their thoughts with us.

The event re-affirmed MuniSight’s belief that community events where we can all learn from each other are vital. As a company, we learned a lot about the current challenges that are in front of municipal governments in Canada. Although the event has concluded, I would like to invite the conference participants to continue to share any challenges and opportunities with MuniSight so that we can continue to build solutions and services that are useful.

We are currently processing feedback from the event in order to decide if we should host the event again in 2020. We hope to make a February 2020 announcement about the next MIF, and will be sure to keep all of MuniSight’s clients posted.

Once again, thank you for your participation in the event. We hope that it was beneficial for you and your municipality.

Sincerely,

Quinten Griffiths

President, MuniSight

See below for a few pictures of the event:

MIF 2019
MIF 2019
MIF 2019
MIF 2019

Special thanks to our sponsors!

MuniSight Ltd.
Accurate Assessment Group Ltd.
Municipal Information Network
Titan GPS

Did You Know? Cemetery Management

Problem: Municipalities have a significant amount of data they need to record including information on municipal managed and owned cemeteries. Often times, municipalities do not have a formalized system to track this information which can potentially lead to the loss of valuable information. In other cases, some municipalities may purchase expensive software solely dedicated to managing cemeteries.

Solution: MuniSight WebMap and Mobile allows municipal workers to log, track, and edit cemetery information including burial plots and columbariums in the office or in the field. Cemetery data will now be centralized, ensuring that this information will be up-to-date and accurate for years to come.

Impact: WebMap standardizes municipal staff workflows by enabling them to manage reservations, burials, and plots for sale while saving costs by eliminating the need for expensive software solutions. Furthermore, municipal residents can now easily view the plots that are available for sale and search for where their loved ones are buried.

Contact MuniSight Support if you would like to start managing your cemeteries in your municipality.

Did You Know? Bylaw Complaints Management

Problem: Municipalities receive various bylaw complaints often times without a formalized system to record and track these requests. Consequently, these complaints go unresolved due to a lack of integration between Municipal department systems. This can result in citizen displeasure causing frustration among residents, additional work for administrative staff, and a safety issue within the Municipality.

Solution: MuniSight WebMap and Mobile allows Bylaw Officers to record complaints based on the parcel of land or geographic location making it easy to find, track, and resolve any issues. While doing this, WebMap can create ‘hotspots’ for complaints within the Municipality, allowing you to allocate your bylaw resources more effectively.

Impact: Bylaw Officers and authorized staff can now view and search bylaw complaints easier and more efficiently. This saves staff time, improves ratepayer satisfaction, and ensures safety among Municipal residents.

Contact MuniSight Support if you would like to start managing the bylaw complaints in your Municipality.

2020 Canadian Business Excellence Award for Private Business

MuniSight is a recipient of the 2020 CBEA

MuniSight is proud to announce that it has been selected as a recipient of the Canadian Business Excellence Award for Private Business.

On behalf of MuniSight, I would like to congratulate our clients and our team on being a recipient of the 2020 CBEA!

MuniSight has experienced significant growth and change over the past two years. We would like to thank the CBEA organization for recognizing this success, and we would like to congratulate all of the other recipients of this year’s award.

To our clients – MuniSight is always working on delivering the best solution to you, every day. Without your help and partnership, MuniSight would not have been able to achieve this award. So thank you for your support. This award is as much a reflection of your success, as it is of our success.

Best,

Quinten

About the Canadian Business Excellence Awards

The Canadian Business Excellence Awards for Private Businesses presented by Excellence Canada is a national award administered annually. This special designation recognizes businesses from all industries that demonstrate a strategic approach to successfully improving performance and achieving goals.

Applicants are evaluated by the adjudication committee of the Canadian Business Excellence Award against the award criteria in three key performance areas:

  1. Delighted Customers;

  2. Engaged Employees; and

  3. Innovation

For more information about the CBEA, please click here.

WebMap Performance Upgrades

MuniSight is excited to release a new version of WebMap that includes several performance enhancements:

-Faster loading of GIS vector data (roads, water lines, etc.)

-Faster loading of GIS raster data (thematics, orthographic images, etc)

-Faster performance of GIS tools (redlines, feature customization, etc)

These changes have been made based on client feedback that we have received over the past couple of months.

We look forward to hearing your feedback on this latest release!

MuniSight + OpenStreetMap Integration

Get access to spatial data, sourced by the community.

As of today, MuniSight offers direct integration with OpenStreetMaps. Turn on this layer to gain access to open source information about your municipality.

To access more information about the integration, including Frequently Asked Questions (FAQ), please refer to our help portal (LINK).

About OpenStreetMap

OpenStreetMap uses open data, sourced by a large community of contributors, to publish a map that is free to use. The community is operated by the OpenStreetMap Foundation. For more information about this organization, please feel free to visit https://www.openstreetmap.org/about

Did You Know? Boulevard Pruning

Problem: Municipalities have an abundance of mature trees within their boundaries making tracking and maintenance of these assets very costly. Maintaining these trees can become overwhelming for small municipalities since they may not have up-to-date data on each one, creating a challenge to keep track of pruning records and maintenance requirements.

Solution: MuniSight Webmap allows municipal workers to record the location of their trees, what kind of species they are, pruning, and maintenance records. Using the MuniSight mobile app, workers can complete maintenance reports in the field and even attach pictures of each one.

Impact: This allows public works workers to search which trees need to be pruned, where they are, and when they were last tended to. Paper records will no longer be needed, enabling staff to find the data they need in just a couple of clicks.

Contact MuniSight Support if you would like to start managing the boulevards in your municipality.