Justin Falconer

Problem: Municipalities have a significant amount of data they need to record including information on municipal managed and owned cemeteries. Often times, municipalities do not have a formalized system to track this information which can potentially lead to the loss of valuable information. In other cases, some municipalities may purchase expensive software solely dedicated to managing cemeteries.

Solution: MuniSight WebMap and Mobile allows municipal workers to log, track, and edit cemetery information including burial plots and columbariums in the office or in the field. Cemetery data will now be centralized, ensuring that this information will be up-to-date and accurate for years to come.

Impact: WebMap standardizes municipal staff workflows by enabling them to manage reservations, burials, and plots for sale while saving costs by eliminating the need for expensive software solutions. Furthermore, municipal residents can now easily view the plots that are available for sale and search for where their loved ones are buried.

Contact MuniSight Support if you would like to start managing your cemeteries in your municipality.

Problem: Municipalities receive various bylaw complaints often times without a formalized system to record and track these requests. Consequently, these complaints go unresolved due to a lack of integration between Municipal department systems. This can result in citizen displeasure causing frustration among residents, additional work for administrative staff, and a safety issue within the Municipality.

Solution: MuniSight WebMap and Mobile allows Bylaw Officers to record complaints based on the parcel of land or geographic location making it easy to find, track, and resolve any issues. While doing this, WebMap can create ‘hotspots’ for complaints within the Municipality, allowing you to allocate your bylaw resources more effectively.

Impact: Bylaw Officers and authorized staff can now view and search bylaw complaints easier and more efficiently. This saves staff time, improves ratepayer satisfaction, and ensures safety among Municipal residents.

Contact MuniSight Support if you would like to start managing the bylaw complaints in your Municipality.

Problem: Municipalities have an abundance of mature trees within their boundaries making tracking and maintenance of these assets very costly. Maintaining these trees can become overwhelming for small municipalities since they may not have up-to-date data on each one, creating a challenge to keep track of pruning records and maintenance requirements.

Solution: MuniSight Webmap allows municipal workers to record the location of their trees, what kind of species they are, pruning, and maintenance records. Using the MuniSight mobile app, workers can complete maintenance reports in the field and even attach pictures of each one.

Impact: This allows public works workers to search which trees need to be pruned, where they are, and when they were last tended to. Paper records will no longer be needed, enabling staff to find the data they need in just a couple of clicks.

Contact MuniSight Support if you would like to start managing the boulevards in your municipality.