Introducing Planner

All-In-One Permitting Solution


MuniSight Planner is built to improve your current processes for planning & development. Planner removes the need to switch between multiple platforms and removes information silos. MuniSight Planner is an all in one program that helps consolidate your permit process.

Custom Workflows

Ability to customize workflows tailored to your municipality.

Streamline & Improve

Central workspace, document repository, permit checklist, and incorporate 3rd parties into your process

Available Globally

Web-based; planner is accessible from anywhere in the world. Whether you are in the office, field, or at home.


Integrate with core tools including local tax systems, GIS, and MuniSight WebMap.

Automate & Digitized

Track and search, configurable letters, validation rules to ensure consistent and correct information.

Experienced Support: Hit The Ground Running

MuniSight provides onboarding by experienced municipal experts. Designed by planners for planners. We provide each client with a dedicated pod of technicians. Each pod can help execute tasks, including:

  • Automating administrative tasks
  • Integrating forms and documents
  • Consolidate and digitize workflows
MuniSight Planner

View MuniSight Planner


Did You Know? Emergency Response Mapping

Emergency Response Mapping

Problem: With emergency services, timing is everything. Many municipalities do not have critical response times or asset map books for their emergency services departments.

Solution: It is crucial for municipalities to identify hazards and create response plans that reduce the risk for their municipality and first responders. MuniSight WebMap can mobilize your GIS data to enable staff to work on community risk reduction. MuniSight can analyze your emergency services response times to ensure they meet your communities level of service. Additionally, MuniSight can provide emergency services with a map book that can be utilized in the field. This provides emergency services with key asset information that may be needed during a crisis.

Impact: Utilizing emergency response mapping will ensure that municipalities will be able to minimize gaps in their response times, mitigate risk for emergency services, equip first responders with accurate asset information on the scene, and help increase the level of service provided to rate-payers.

Interested in having MuniSight help your municipality utilize your data for emergency situations? 

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    Citizen Reporting Tool

    MuniSight’s citizen reporting tool allows municipalities to easily empower rate-payers to submit service requests and notify municipal staff. A simple way to hear from your rate-payers.

    The Citizen Reporting Tool seamlessly integrates with our current work order and service request work flow. In addition, the tool is easily able to be linked on your current municipal website.

    Some of the key features of the Citizen Reporting Tool include:

    – Track Public Requests

    – Assign staff & file numbers

    – Allows media attachments

    – Sort, filter, search between internal & public requests

    The Citizen Reporting Tool is a great way to let residents submit service requests, report non-emergencies, and submit infrastructure inquiries.

    Contact MuniSight Support if you would like to use the Citizen Reporting Tool in MuniSight today!

    FCM & MuniSight Corporate Partnership

    MuniSight is proud to announce that it has become a Corporate Partner of the Federation of Canadian Municipalities (FCM). MuniSight looks forward to continuing to help small-urban and rural municipalities across Canada on asset management initiatives.

    As we continue to expand services to communities across Canada, MuniSight looks to follow the highest standards. This partnership showcases our efforts to provide the most current, efficient, and innovative asset management practices.

    The FCM introduced the Asset Management Readiness Scale to help set the standard for best practices across Canada. The scale helps assess and track progress of current asset management programs, as well as to identify opportunities to adopt new practices.

    Contact MuniSight Support if you would like to know more about how MuniSight can help you with asset management.

    Did You Know? Work Orders & Service Requests

    Problem: When managing work orders, most municipalities use pen and paper or have a system that’s too complex to implement and far exceeds their needs. These options often lack integration with municipal tax, financial, or GIS systems, creating further silos between municipal departments.

    Solution: We’ve built an easy to implement, easy to train, and easy to use solution that has all information in one place for your work order process. It integrates with your Asset Management Planning module, aligning with your asset management policies and procedures, and utilizes the data that the you have collected in your GIS.

    This system allows you to move to a technology-based solution. It’s made with rural municipalities and small urban communities in mind and is focused on the essentials. It’s easy to maintain, yet it does everything a rural municipality or small urban community needs such as costing codes. The simplicity and user-friendly interface make for an easy transition from current processes.

    All work orders will now be centralized and integrated with MuniSight, eliminating the chance of lost information and silos between departments.

    Impact: You can now track, budget, and create maintenance reports on your assets without starting from scratch.  This helps you with your day to day operations, while providing outlook on long term capital planning without difficulty.

    Contact MuniSight Support if you would like to start managing your work orders & service requests in MuniSight today!