Citizen Reporting Tool

MuniSight’s citizen reporting tool allows municipalities to easily empower rate-payers to submit service requests and notify municipal staff. A simple way to hear from your rate-payers.

The Citizen Reporting Tool seamlessly integrates with our current work order and service request work flow. In addition, the tool is easily able to be linked on your current municipal website.

Some of the key features of the Citizen Reporting Tool include:

– Track Public Requests

– Assign staff & file numbers

– Allows media attachments

– Sort, filter, search between internal & public requests

The Citizen Reporting Tool is a great way to let residents submit service requests, report non-emergencies, and submit infrastructure inquiries.

Contact MuniSight Support if you would like to use the Citizen Reporting Tool in MuniSight today!

FCM & MuniSight Corporate Partnership

MuniSight is proud to announce that it has become a Corporate Partner of the Federation of Canadian Municipalities (FCM). MuniSight looks forward to continuing to help small-urban and rural municipalities across Canada on asset management initiatives.

As we continue to expand services to communities across Canada, MuniSight looks to follow the highest standards. This partnership showcases our efforts to provide the most current, efficient, and innovative asset management practices.

The FCM introduced the Asset Management Readiness Scale to help set the standard for best practices across Canada. The scale helps assess and track progress of current asset management programs, as well as to identify opportunities to adopt new practices.

Contact MuniSight Support if you would like to know more about how MuniSight can help you with asset management.

MuniSight Grand Opening

MuniSight is excited to announce the Grand Opening of our new office in Old Strathcona!

We would like to thank Sherwood Park for many years of hospitality, and we look forward to joining the Old Strathcona community.

We welcome any clients to come and visit us at our new and dynamic space, and we would like to thank our clients for the continued support as we grow.


Left to right

Teresa Yeager – Vice-President, MuniSight

Quinten Griffiths – President, MuniSight

Vitor Bruzzi – Jr Software Developer, MuniSight (our newest team member)

Kurt Hartman – Professional Services Manager, MuniSight (our longest serving team member)

2019 Municipal Innovation Award Winner

Left to right: Quinten Griffiths, President of MuniSight; Greg Robinson, Director of Community Development & Human Resources, Town of Raymond

MuniSight is proud to announce the winner of the 2019 Municipal Innovation Award is the Town of Raymond, for their cutting-edge solar panel project, becoming one of Canada’s first municipalities to achieve a net-zero status.

“The Town of Raymond has found a way to transform the municipal landscape when it comes to climate change, and we are proud to announce them as the winner of the 2019 award,” says Quinten Griffiths, President of MuniSight.

 In 2019, the Town of Raymond became one of Canada’s first municipalities to achieve a net-zero status, saving over $150,000 a year in electricity costs.

Read the Town of Raymond’s story here.

As part of the prize, the Town of Raymond received $2,000 from MuniSight to donate towards a charity of their choice within their jurisdiction.

The purpose of the Municipal Innovation Award is to recognize innovative municipal governments. The Award is granted each year to a municipality who has successfully implemented an innovative project that has made a positive impact in their community. The Municipal Innovation Award would like to thank all who submitted applications!

2019 Finalist

The finalist of the 2019 Award was the City of Brooks, for their ‘Regional Transportation Pilot Project’, aimed to offer a low-cost transportation option to nearby city, Medicine Hat, focusing on health and medical appointments.

MuniSight is the proud sponsor of the Municipal Innovation Award and is dedicated to fostering innovation within municipal governments. To learn more about the award, please visit:


Municipal Innovation Award


MuniSight is Moving to Old Strathcona!

Exciting news! MuniSight is happy to announce that we are moving to a new office location in Old Strathcona.

Thanks to our clients, MuniSight has been able to grow substantially over the past three years. As a result, we have out-grown our current office and are moving to a new space to accommodate our growing team. Our new offices are just south of Whyte Avenue in Edmonton’s Old Strathcona district, at the following address:

MuniSight Ltd.
203 – 10328 81 Ave NW
Edmonton, AB
T6E 1X2

As always, we welcome any clients to come by our offices to visit at any time. With ample free parking and immediate access to Calgary trail and Gateway boulevard, we hope that this will be a convenient location for anyone passing through Edmonton.

Once again, we appreciate the confidence that our clients have shown in MuniSight. We look forward to embarking on this next stage of growth so that we can continue to deliver more value to municipalities across Canada!

Image: To Do Canada

Announcing MuniSight AMP V2

MuniSight is extremely excited to launch Version 2 of our AMP solution. What does this include?

1) Service Requests

2) Work Orders

3) Maintenance Reports

Requests and work orders are another piece of the asset management puzzle our AMP solution targets. Together, these help you keep track of all the requests that come your way, organize work that often falls through the cracks, places the right accountability on the teams responsible for the work, and allows your teams to accurately communicate when and where their work was done.

AMP Version 2 provides workflows for you to use in your day-to-day tasks in the office, or in the field. The workflow will be as follows:

Contact MuniSight Support to schedule a demo today!

MuniSight welcomes Saskatchewan municipal governments!

This September, MuniSight welcomed Saskatchewan municipalities to our community. We are extremely excited to explore the unique challenges that Saskatchewan municipal governments face, and how we can tackle these issues head-on. With this addition, MuniSight now has clients in the four Western Provinces of Canada – British Columbia, Alberta, Saskatchewan, and Manitoba.

2020 Canadian Business Excellence Award for Private Business

MuniSight is a recipient of the 2020 CBEA

MuniSight is proud to announce that it has been selected as a recipient of the Canadian Business Excellence Award for Private Business.

On behalf of MuniSight, I would like to congratulate our clients and our team on being a recipient of the 2020 CBEA!

MuniSight has experienced significant growth and change over the past two years. We would like to thank the CBEA organization for recognizing this success, and we would like to congratulate all of the other recipients of this year’s award.

To our clients – MuniSight is always working on delivering the best solution to you, every day. Without your help and partnership, MuniSight would not have been able to achieve this award. So thank you for your support. This award is as much a reflection of your success, as it is of our success.



About the Canadian Business Excellence Awards

The Canadian Business Excellence Awards for Private Businesses presented by Excellence Canada is a national award administered annually. This special designation recognizes businesses from all industries that demonstrate a strategic approach to successfully improving performance and achieving goals.

Applicants are evaluated by the adjudication committee of the Canadian Business Excellence Award against the award criteria in three key performance areas:

  1. Delighted Customers;

  2. Engaged Employees; and

  3. Innovation

For more information about the CBEA, please click here.

WebMap Performance Upgrades

MuniSight is excited to release a new version of WebMap that includes several performance enhancements:

-Faster loading of GIS vector data (roads, water lines, etc.)

-Faster loading of GIS raster data (thematics, orthographic images, etc)

-Faster performance of GIS tools (redlines, feature customization, etc)

These changes have been made based on client feedback that we have received over the past couple of months.

We look forward to hearing your feedback on this latest release!

MuniSight + OpenStreetMap Integration

Get access to spatial data, sourced by the community.

As of today, MuniSight offers direct integration with OpenStreetMaps. Turn on this layer to gain access to open source information about your municipality.

To access more information about the integration, including Frequently Asked Questions (FAQ), please refer to our help portal (LINK).

About OpenStreetMap

OpenStreetMap uses open data, sourced by a large community of contributors, to publish a map that is free to use. The community is operated by the OpenStreetMap Foundation. For more information about this organization, please feel free to visit